Downtown Eye Care & The Contact Lens Department

We are an ocular health-centred office that has been servicing patients for over 40 years. We offer routine and emergency eye care, and contact lens fittings. Our office is situated adjacent to Downtown Ophthalmologists, which offers our patients an efficient and streamlined connection between professions.

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Mission Statement

Our goal is to provide you with quality, personalized eye care to maximize your vision and protect your ocular health throughout all stages of life. As your advocate, we will be an active member of your healthcare team to ensure continuity of care.

We strive to communicate effectively and develop a shared understanding of your eye care needs and treatment goals. Your visual welfare is at the core of our practice, and you can expect our guidance during your time with us.

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History of the office

Historically, the Contact Lens Department has successfully managed a wide range of visual challenges such as keratoconus and high prescriptions with both conventional and complex specialty contact lenses. Gordon Taylor and Dr. Neil Haney have merged the Contact Lens Department with Downtown Eye Care to expand its scope of eye care.

We are privileged to receive referrals from Montreal, Kingston, Ottawa, and beyond. Both Dr. Haney and Mr. Taylor enjoy fitting complex, custom contact lenses, which include specialty soft contact lenses, rigid gas permeable lenses, hybrid lenses (Duette®, SynergEyes®, UltraHealth®), and scleral lenses (Onefit 2.0®, Onefit MED®, Zenlens®, ZenRC®).

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Meet The Team





Dr. Neil Haney

University of Waterloo

Dr. Neil Haney spent his early years in Le Pas and Morden, Manitoba before attending high school in Winnipeg. He received his degrees in Biochemistry and Honours Biology from the University of Winnipeg in 2001. Dr. Haney then studied and worked at CancerCare Manitoba and the Institute of Cell Biology, where his research included the study of genetic malformations of the eye during early development.

Dr. Haney received his Doctor of Optometry degree from the University of Waterloo in 2008. He completed his Ocular Therapeutics externship at the Parkland State Hospital in Dallas, Texas and gained clinical experience working at full-scope private practices in Calgary and Victoria prior to graduation.

Since then, Dr. Haney has worked with both Ophthalmologists and Opticians to expand his clinical experience with the full scope of patient-centred eye care. He is an active member of the Canadian and Ontario Associations of Optometrists, as well as the Ottawa Society of Optometrists. Dr. Haney has a particular interest in specialty contact lenses.

He loves to travel, and spent a year teaching English in Hiroshima, Japan. Dr. Haney plays recreational soccer throughout the year, so if you run into him at a Footy-Sevens game, be sure to say hi!




Gordon Taylor

University of Waterloo

Gordon Taylor grew up in Pembroke, the son of an optometrist and a public school music teacher. He attended the University of Waterloo, and then completed his Opticians course. Gord returned to Ottawa and worked for Derouin Opticians for six years, where he developed a keen interest in the new and emerging contact lens technology of the 1970’s.

He caught the attention of Bausch + Lomb, who invited him to join them as the Eastern Ontario sales representative. This allowed Gord to develop lasting relationships with ophthalmologists, optometrists, and opticians in Ottawa, east to Cornwall, west to Lindsay and north to Pembroke.

Gord has had the privilege of speaking at many conventions during his career, slotted between fishing trips and the occasional world adventure (Greece, Brazil, Italy, and best of all, the Queen Charlotte Islands in British Columbia). Gord also took his private pilot’s license, and belongs to a members-only fish camp in Quebec. (Ask him where, he’ll tell you!)

Gord is slowing down now, but still skis regularly at Whiteface Mountain in the Adirondacks and summers at L’Isle-aux-Allumettes with his wife Rosemary, the kids, and now the grandkids. Gord can still be seen in the office on Tuesdays and Wednesdays - come say hi if you’re in the area!




Dr. Connie Chen

University of Waterloo

Originally from Montreal, Dr. Connie Chen grew up in Whitby, Ontario and moved to the beautiful Ottawa area in 2008. She received her degrees in Biomedical Sciences and Optometry from the University of Waterloo in 2008, graduating on the Dean’s Honours List. During her summers, Dr. Chen had the privilege of working in the research labs of Dr. Joan Wither at Toronto Western Hospital and Dr. Sean Egan at The Hospital for Sick Children.

In 2007, she completed her Ocular Therapeutics externship at the Jack C. Montgomery VA Medical Center in Muskogee, Oklahoma. At graduation, Dr. Chen was awarded an Alcon Continuing Professional Education Award, the A.W. Cole Award for Clinical Excellence, and Second Prize of the Advanced Medical Optics General Proficiency Awards.

She is an active member of the Canadian and Ontario Associations of Optometrists, as well as the Ottawa Society of Optometrists.

Dr. Chen has a musical background in piano and violin, and holds an ARCT Performers diploma. She has one young son, whose song requests have challenged her to recall her once-impressive repertoire of Disney and musical theatre numbers. During her spare time, she is an avid reader with triple-stacked bookshelves. (The book was better.)


Visit Us


Downtown Eye Care & The Contact Lens Department
350 Sparks Street, Suite 216
Ottawa, ON
K1R 7S8

Hours: M-F 9am-5pm


Connect With Us


Email: info@downtowneyecare.ca
Phone: 613-238-5960
Fax: 613-800-0385