Order Contact Lenses in Ottawa

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You can order more contact lenses from the comfort of your home, 24/7, through our online store. Should you have any questions regarding your order, please contact us. We would be happy to assist you.

Frequently Asked Questions About Ordering Contacts

A: A contact lens prescription must include information on the contact lens material, its shape and power. To finalize the prescription, these measurements must be confirmed by assessing your contact lenses while they are on your eyes. It may take several trial lenses to determine the final prescription.

A glasses prescription is a helpful starting point. However, it does not provide enough details to produce a legitimate contact lens prescription. Nevertheless, having an updated glasses prescription available before the fitting will allow a trained fitter to predict potential refinements.

A: It depends. If you have had a comprehensive eye exam within the past year, you may not need a full eye exam. However, if unexpected results arise or anomalies are noted, then we will investigate further for your safety and well-being.

Since ocular health changes can occur at any age without any initial changes in vision, a comprehensive eye exam is recommended regularly, even if your vision appears to be unchanged.

Yes, we can fill contact lens prescriptions provided by another eye doctor. Typically, spectacle and contact lens prescriptions are valid for 1–2 years. Please be sure to review your prescription to ensure that it has not expired.

Come visit our team

We’re located in Suite 216 in the 350 Sparks Street Office. We share an underground parking garage with the Hilton Garden Inn at 361 Queen Street. The parking garage can be accessed via Queen Street.

Our Address

  • 350 Sparks Street, Suite 216
  • Ottawa, ON K1R 7S8

Contact Information

Hours Of Operation

Monday:
9:00 AM 5:00 PM
Tuesday:
9:00 AM 5:00 PM
Wednesday:
9:00 AM 5:00 PM
Thursday:
9:00 AM 5:00 PM
Friday:
9:00 AM 5:00 PM
Saturday:
Closed
Sunday:
Closed

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View Our Blogs

Can Myopia Be Reversed?

Eye Health, Eyeglasses, Myopia

While myopia cannot be medically reversed or cured, there are effective ways to correct your vision and manage its progression. […]

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December 7, 2025
Dr. Neil Haney

Does OHIP Cover Eye Exams?

Eye Conditions, Eye Exams, Eye Health

OHIP coverage for eye exams in Ontario depends on your age and whether you have specific medical conditions that affect your eyes. […]

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December 7, 2025
Dr. Neil Haney

Are Blue Eyes More Sensitive to Light?

Eye Conditions

Yes, people with blue eyes may be more sensitive to light compared to those with darker eye colours. […]

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August 11, 2025
Downtown Eye Care & The Contact Lens Department
Young boy wearing blue-light glasses rubbing his eye due to digital eye strain while using a smartphone.

While myopia cannot be medically reversed or cured, there are effective ways to correct your vision and manage its progression. […]

Read More… from Can Myopia Be Reversed?

Detailed view of a phoropter, the diagnostic device used by optometrists to measure vision and determine prescription needs.

OHIP coverage for eye exams in Ontario depends on your age and whether you have specific medical conditions that affect your eyes. […]

Read More… from Does OHIP Cover Eye Exams?

A close up of a person's blue eyes

Yes, people with blue eyes may be more sensitive to light compared to those with darker eye colours. […]

Read More… from Are Blue Eyes More Sensitive to Light?

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