Shop Online at Home
You can order more contact lenses from the comfort of your home, 24/7, through our online store. Should you have any questions regarding your order, please contact us. We would be happy to assist you.
Frequently Asked Questions About Ordering Contacts
A: A contact lens prescription must include information on the contact lens material, its shape and power. To finalize the prescription, these measurements must be confirmed by assessing your contact lenses while they are on your eyes. It may take several trial lenses to determine the final prescription.
A glasses prescription is a helpful starting point. However, it does not provide enough details to produce a legitimate contact lens prescription. Nevertheless, having an updated glasses prescription available before the fitting will allow a trained fitter to predict potential refinements.
A: It depends. If you have had a comprehensive eye exam within the past year, you may not need a full eye exam. However, if unexpected results arise or anomalies are noted, then we will investigate further for your safety and well-being.
Since ocular health changes can occur at any age without any initial changes in vision, a comprehensive eye exam is recommended regularly, even if your vision appears to be unchanged.
Yes, we can fill contact lens prescriptions provided by another eye doctor. Typically, spectacle and contact lens prescriptions are valid for 1–2 years. Please be sure to review your prescription to ensure that it has not expired.

Come visit our team
We’re located in Suite 216 in the 350 Sparks Street Office. We share an underground parking garage with the Hilton Garden Inn at 361 Queen Street. The parking garage can be accessed via Queen Street.
Our Address
- 350 Sparks Street, Suite 216
- Ottawa, ON K1R 7S8
Contact Information
- Phone: 613-238-5960
- Fax: 613-800-0385
- Email: info@downtowneyecare.ca
Hours Of Operation
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View Our Blogs
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Eye Care, Eye Conditions, Eye HealthIf you experience sudden vision loss, injury, or chemical exposure, it’s time to seek emergency eye care immediately. Understanding the symptoms and acting fast can help protect your vision and overall eye health. […]
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Are Blue Eyes More Sensitive to Light?

Yes, people with blue eyes may be more sensitive to light compared to those with darker eye colours. […]
Why Pediatric Eye Exams Matter More Than You Think

Pediatric eye exams are useful for detecting vision problems early and supporting healthy development across every stage of childhood. […]
Read More… from Why Pediatric Eye Exams Matter More Than You Think
When to Seek Emergency Eye Care: Signs You Shouldn’t Ignore

If you experience sudden vision loss, injury, or chemical exposure, it’s time to seek emergency eye care immediately. Understanding the symptoms and acting fast can help protect your vision and overall eye health. […]
Read More… from When to Seek Emergency Eye Care: Signs You Shouldn’t Ignore

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