Urgent Care for Your Eyes

Swift action saves sight when it comes to ocular emergencies. If you are experiencing an eye care emergency please go to the hospital immediately.

Otherwise, please call us and one of our experienced staff members can discuss the issue with you over the phone and determine the best course of action, whether that be a visit to our office or a trip to the emergency room.

If you have an emergency after our offices are closed, you should go directly to the Emergency Department at The Ottawa Hospital, General Campus (501 Smyth Road, Ottawa, ON, K1H 8L6. Tel: 613-722-7000). This will allow for the most efficient route to on-call ophthalmology. Your vision can’t wait.

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How to Handle Your Eye Care Emergency

Do not:

Panic or overwhelm yourself with “what-ifs”
Attempt to remove foreign objects
Put medications or drops in your eyes
Use tweezers or other tools near the eye
Rub or apply pressure to your eyes
Remove contact lenses (except in the event of a chemical splash)

Do:

Wash your hands thoroughly before touching the eye area
Blink to try and remove any debris
Flush the eyes with cool water in the event of a chemical splash

Types of Eye Emergencies

If you are experiencing any of the following issues, contact us or seek help immediately:

Bleeding from the eyes
Extreme itchiness
Eye trauma
Foreign body in the eye
Discharge or crustiness
Bruising around the eye
Chemical splash
Scratch or cut
Enlarged pupils
Eye pain or soreness

We are here to assist you with your ocular emergency.

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Our Location

We’re located in Suite 216 in the 350 Sparks Street Office. We share an underground parking garage with the Hilton Garden Inn at 361 Queen Street. The parking garage can be accessed via Queen Street. Please see the photos below for our main and back entrances.